Refund Policy

Last updated: September 26, 2026

Cloud plans can’t be purchased yet. Reading in Readovo is free. When cloud plans launch, this policy applies to every purchase.

Readovo cloud plans are subscriptions sold through Paddle.com, our reseller and merchant of record. Paddle processes payments, invoices and refunds, and Paddle’s buyer terms also apply to your purchase.

Refunds

• If you’re not happy, write to [email protected] within 14 days of a payment and we’ll refund it.
• If you’re charged twice by mistake, we refund the duplicate.
• Please include the email address you used at checkout so we can find the payment.

Cancelling

• Plans renew automatically each month or year until you cancel. Cancel anytime under “Billing, invoices and cancellation” on your account page.
• After you cancel, your plan stays active until the end of the period you paid for and does not renew.
• Deleting your account cancels your subscription immediately.
• After a plan ends, you can still download your cloud files for 60 days; then they are deleted. Books stored on your devices are not affected.

Changing plans

When you switch plans or billing period, the change applies immediately and the price difference is prorated: you pay the difference right away for an upgrade, or get a credit toward future payments for a cheaper plan.

Failed payments

If a renewal payment fails, Paddle retries it and your plan stays active in the meantime; please update your payment method. If the payment still can’t be collected, the subscription ends.

Contact

Questions about a payment or refund? Write to [email protected]. The full terms are in our Terms of Service.